Will you spare a moment to explore the Plixology fundamentals?

Focus

Effective PLICS information is essential for accurately reflecting costs and driving engagement through real-world insights and metrics.

PLICS information must reflect reality and begin to identify why cost is incurred
It is important the I of PLICS (information) is not ignored. Additional non-cost metrics such as utilisation help to immerse the data into the service
Approaching each Focus Area with clear objectives and focussing on providing insight into real world issues increases interest
Identify those with the most influence and begin working on ways to raise the interest in PLICS information
Once engagement is established, maintaining PLICS ‘customers’ is crucial

Proposition

Identify the fears, wants and needs of your information product ‘customers’ then structure your model to ensure these are complimented by the benefits, features and experience of the model and costing team.

Collaborate with colleagues and externally for greater understanding of each Focus Area
Emphasize unique benefits of PLICS for different stakeholder within each Focus Area
A well-crafted, compelling value proposition is crucial before investing time with any area
Research and analyse to identify potential challenges and proactively address them
Implementing the Plixology Scale devised by CareCosting can help lead to greater transparency and understanding

Communicate

Effectively engaging with PLICS requires strategic collaboration, selective focus, and leveraging compelling findings to maximize impact.

Some PLICS outputs are routine whilst others are effectively analytical research studies
Engagement is time consuming – consider how to involve others as PLICS advocates and champions
Collaborating with customers of PLICS can yield results
Can we identify compelling findings from our PLICS model to help engagement?
It is impossible to focus on everything so pick your channels wisely
Consider the purpose when selecting a channel

Data

Enhancing raw data with additional sources and flexible analytics is key to improving insights and addressing critical questions in PLICS.

Raw data can be enhanced with locally derived or calculated data to improve drivers and analytics
External data, such as long-term conditions and geodemographic data can help enrich analytics
Flexible analytics that enable new data points to be added easily help ensure continued improvement
Data and PLICS can help to identify the 5W1H who, what, where, when, how and why
The choice of analytics tool is less important than the information it provides and presents

Skills

Effective implementation and skill development are crucial for maximizing the value of PLICS, as software alone is not a solution.

Software is an enabler not a silver bullet, it’s the way it is implemented that counts
The perfect model is of no use if it isn’t being used and these soft skills are harder to teach
Analytics and curiosity all help PLICS to become more valuable
Investing in training and skill development for the team, particularly in areas such as data analysis, data visualization, and effective communication, will empower them to deliver more impactful results and strengthen the overall functioning of PLICS

Tasks

Streamlining PLICS through Lean principles and task automation enhances efficiency and allows the team to focus on high-value activities despite regulatory complexities.

Applying Lean principles to the tasks of the team can help identify where improvement can be made
PLICS is more relevant than ever but is hampered by overly complex regulatory requirements
Time spent automating and removing unnecessary tasks frees up time for the high value tasks
Regularly evaluating tasks and identifying areas for refinement will lead to a more efficient and customer-centric costing function
Often a new pair of eyes and impartial advice can identify some quick wins

Our Plixologists

Seb

With over 25 years experience in Data, BI and costing, including almost 20 years within the NHS, Seb brings a wealth of expertise to our team.

Known for his strong focus on data and analytics, Seb played a pivotal role in the development of the NCC program.

Neil

Since 2007, Neil has been instrumental in assisting over 30 NHS Trusts in the implementation and maintenance of their PLICS models.

His wealth of experience and dedication to excellence make him a valuable asset to our team.

There was an error submitting your message. Please try again.

Thank you! We will get back to you as soon as possible.

Contact us

E-mail: neil.milner@carecosting.co.uk

tel: 07506733093

Address: Kemp House, 160 City Road, London, EC1V 2NX